Control Tower Specialist


For one of our customers, a large player in the field of serving 3PL and 4PL customers, we are looking for candidates for the position of Control Tower Specialist

Niveau:MBO+ / HBO
Functie omschrijving:

What are you going to do?

As a Control Tower Specialist you are responsible for managing the international supply chain in a control tower setup for one of our customers within our 4PL service. Our customers are global companies, but operate from Europe. You (together with colleagues) have an operational and relational responsibility for the accounts. Your primary goal is to exceed customer expectations by providing excellent customer service and achieving service and savings goals. Your other activities include:

  • Being an operational point of contact for the customer;
  • Accepting, guiding and combining transport orders and taking care of the administrative processing;
  • Providing proactive communication internally and externally;
  • Exceeding customer expectations and building a close customer relationship;
  • Follow-up and monitoring of shipments and noticing deviations;
  • Identifying opportunities and actively proposing improvements and solutions;
  • Identify risks and solve them together with the customer and carriers;
  • Representing the interests of both the customer and the company;
  • Checking invoices from specific freight carriers.
Functie eisen:

What do we ask?

  • A completed (logistics) MBO+ or HBO degree;
  • 3 years of relevant work experience in managing international freight;
  • Experience in Supply Chain Management (SCM) and in particular (road) transport management in Europe;
  • Experience in managing air, sea, road and / or express freight. An advantage is experience with multiple modalities;
  • Helicopter view;
  • Excellent command of spoken and written English.

What do we offer?

A challenging job in an international environment, with a good salary and good benefits. As a global supplier of logistics solutions, we offer good career opportunities to the right employees. We think it is important that our employees enjoy going to work. Personal attention, open communication, collegiality and a positive corporate culture are central to this. Our employees always have the opportunity to receive the right training to further develop professional competences.

When you are interested in this position or require more information, please send an e-mail to or call to Marga Wognum on 06-48468395